About us

Talladium Milling Center proudly stands behind our materials and craftsmanship.

Unconditional Quality Assurance Warranty - If any quality issues are evident upon initial inspection (within 48 hours of receiving package) such as short margins, bad fit to model or die, shade discrepancies, bite issues, cracks or rocking, contact TMC as soon as possible and we will remake the case at no extra charge.

To redeem warranty: Notify TMC in writing, on the work order (online) or indicate on prescription/lab slip that this case is a “remake” at the time of remake. Provide the original invoice or case #, patient ID and tooth #. We cannot confirm a “remake” without this information. It is crucial for customer to provide useful and traceable case information such as a non-repeating case ID (patient name or initials) and a correct tooth number. Without such information we cannot confirm TMC provided original services.

TMC will replace parts or remake work originally purchased from TMC at no charge. This warranty provided is non-transferable and must be redeemed by the original Talladium account holder. Warranty is limited to the re-manufacture of the broken component and does not include; cash credits, refunds, surgical costs, implant replacement, replacement of other parts or components not purchased through Talladium, labor costs or liability incurred because of the breakage for up to 5 years from original work order date. Warranty does not apply to wax, printed, acetal or PMMA restorations.

Breakage resulting from accident, misuse by further reduction by [lab or dentist] that exceeds minimal required standards, alters structural integrity of framework, failing to use zirconia approved grinding instruments or rotary, any additional causes such as intraoral adjustments, dental decay, poor oral hygiene, periodontal disease, incorrect application of porcelain materials including stains/glazes, inadequate framework design (pre-designed orders), cracking or de-lamination of porcelain voids warranty.  See handling instructions.

*TMC reserves the right to charge for remake cases for any account who’s remake percentage is 10% or higher at any given time.

TMC’s Warranty

Warranty does not apply to any work produced by Talladium Inc. as we maintain a no refund policy. Warranty does not apply to wax, printed, acetal or PMMA restorations as well. However, if you have any subsequent issues, please contact the milling center at 1-800-221-6449 or contact@tmillingcenter.com to discuss the matter. We will do our best to rectify the matter.